Privacy Policy

1. Introduction

EVOLVE Mobility Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website driveevolve.com, use our services, or engage with us in the Caribbean region.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Mailing address and billing information
• Driver's license and identification information
• Employment information and income details (for lease applications)
• Vehicle preferences and purchase/lease history
• Communication preferences and marketing consent

2.2 Technical Information

• IP address and browser information
• Device type and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies
• Location data (with your consent)

3. How We Use Your Information

We use your personal information for the following purposes:

• Vehicle Sales & Leasing: Processing applications, conducting credit checks, and managing agreements
• Customer Service: Responding to inquiries, providing support, and scheduling appointments
• Service & Maintenance: Coordinating with SBCS University for software updates and vehicle servicing
• Marketing: Sending promotional materials about new vehicles, offers, and company updates (with consent)
• Legal Compliance: Meeting regulatory requirements in Caribbean jurisdictions
• Business Operations: Analytics, fraud prevention, and website improvement

4. Information Sharing and Disclosure

4.1 Service Partners

We may share your information with:

• SBCS University: For vehicle servicing, software updates, and technical support
• Financial Institutions: For credit checks and lease financing
• Insurance Providers: For vehicle insurance arrangements
• Shipping Partners: For vehicle delivery across the Caribbean
• Government Agencies: When required by law or regulation

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Access controls and authentication procedures
• Regular security audits and updates
• Employee training on data protection

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing in certain circumstances

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Customer Records: 7 years after last transaction
• Lease Agreements: 7 years after contract termination
• Marketing Data: Until consent is withdrawn
• Website Analytics: 24 months

8. International Transfers

Your personal data may be transferred to and processed in countries outside the Caribbean region, including China (for vehicle manufacturer communications) and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: